PERSONAL DATA PROTECTION AND GDPR

Privacy Policy – BENOK s.r.o.

In accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 18/2018 Coll. on personal data protection, BENOK s.r.o. as the controller issues these personal data processing policies.

1. Personal data controller

BENOK s.r.o.
IČO: 55388744
Registered office: Hviezdoslavova 152/49, 97201 Bojnice, Slovak Republic
Email: info@coklitka.com
Phone: +421 919 124 102

2. Purposes of personal data processing

We process your data mainly for the following purposes:

  • handling and delivery of the order,

  • payment processing and invoice issuance,

  • accounting management and compliance with legal obligations,

  • communication with the customer,

  • handling complaints, exercising rights and fulfilling the contract,

  • marketing communication (only based on consent).

3. Legal basis for processing

  • Performance of a contract according to Art. 6(1)(b) GDPR

  • Legal obligation according to Art. 6(1)(c) GDPR

  • Consent of the data subject according to Art. 6(1)(a) GDPR

  • Legitimate interest of the controller according to Art. 6(1)(f) GDPR

4. Categories of processed data

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Billing data (e.g. Company ID, Tax ID for companies)

  • Information about orders and payments

5. Recipients of personal data

We may disclose your data to:

  • to courier and delivery companies (e.g. Packeta),

  • to accounting and tax advisors,

  • to web hosting and IT service providers,

  • to state institutions (e.g. tax office) in accordance with the law.

6. Data retention period

We store your data:

  • for the duration of the contractual relationship and subsequently for 10 years for accounting purposes,

  • in case of marketing consent – until its withdrawal,

  • but no longer than the expiration of statutory periods, if they exist.

7. Rights of the data subject

You have the right to:

  • to access their data,

  • correction of inaccurate data,

  • data deletion ("right to be forgotten"),

  • restriction of processing,

  • data portability to another controller,

  • object to data processing,

  • file a complaint with the Office for Personal Data Protection

8. Transfer to third countries

We do not transfer your data outside the territory of the European Union, except when it is necessary and carried out in accordance with GDPR.

9. Automated decision-making and profiling

Your personal data is not subject to automated decision-making or profiling that could cause you legal consequences or significantly affect your rights.

10. Contact details for exercising rights

If you want to exercise any of your rights or have questions regarding the processing of your personal data, contact us:

Email: info@coklitka.com
Phone: +421 919 124 102

These policies are effective from 22. 04. 2025. We reserve the right to update them at any time.